Terms of Service

These Terms of Service (“Terms”) govern your use of the website alpineblackcar.com and the transportation services provided by Alpine Executive Transportation LLC (“Alpine,” “we,” “us,” or “our”). By booking a ride, using our website, or otherwise engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.

OUR SERVICES

Alpine provides black car transportation throughout the Denver metro area and select destinations across Colorado, including airport transfers, event transportation, ski resort transfers, corporate travel, and private transportation. Services are provided using our own fleet of vehicles and licensed drivers.

BOOKING AND RESERVATIONS

Reservations can be made through our website, by phone, or by email. When you book a ride, you agree to provide accurate information, including pickup location, drop off location, date, time, and passenger count. Inaccurate or incomplete information may result in delays or additional charges.

We recommend booking at least 24 hours in advance. Same day requests are accepted when a vehicle is available, but availability is not guaranteed.

PRICING AND PAYMENT

Fares are based on pickup location, drop off location, vehicle selection, and trip type. Your fare will be shown and confirmed before your booking is finalized. We accept major credit cards, processed securely at the time of booking or at the completion of your trip.

Additional charges may apply for extra stops, extended wait times, excessive cleaning due to a passenger’s actions, or changes made after booking. Any additional charges will be communicated to you.

CANCELLATIONS AND CHANGES

You may cancel or modify a reservation by contacting us directly. We ask that cancellations be made as early as possible. Cancellations made with insufficient notice, or failure to appear at the scheduled pickup location and time (“no show”), may result in a cancellation fee.

We reserve the right to cancel or reschedule a reservation due to circumstances beyond our control, including severe weather, road closures, mechanical issues, or safety concerns. In such cases, we will make reasonable efforts to notify you as soon as possible.

FLIGHT TRACKING

For airport transfers, we monitor publicly available flight status information to adjust pickup times. While we make reasonable efforts to track flights accurately, we are not responsible for delays caused by inaccurate or unavailable flight data, airline changes, or circumstances outside our control.

PASSENGER CONDUCT

Passengers are expected to treat drivers and vehicles with respect. We reserve the right to refuse service or end a trip early if a passenger engages in behavior that is abusive, unsafe, illegal, or that damages the vehicle. Passengers are responsible for the full cost of repair or professional cleaning resulting from damage, spills, or excessive mess caused during a trip.

Alpine reserves the right to refuse service to anyone who appears to be under the influence of alcohol or drugs to a degree that poses a safety risk, at the driver’s reasonable discretion.

LUGGAGE AND PERSONAL BELONGINGS

Passengers are responsible for their own belongings. While our drivers take reasonable care when handling luggage, Alpine is not responsible for items lost, damaged, or left behind in a vehicle. If an item is found after a trip, we will make reasonable efforts to return it, but cannot guarantee recovery.

VEHICLES AND DRIVERS

All vehicles in our fleet are inspected and maintained, and all drivers are licensed and insured in accordance with applicable Colorado requirements. We reserve the right to substitute a vehicle of equal or greater value if the originally requested vehicle is unavailable due to circumstances beyond our control.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Alpine Executive Transportation LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services, including but not limited to missed flights, missed events, or other scheduling consequences, except where such delay is caused by our direct negligence.

Our total liability for any claim arising from your use of our services shall not exceed the amount you paid for the specific trip giving rise to the claim.

Nothing in these Terms is intended to limit liability for death or personal injury caused by our negligence, to the extent such limitation is not permitted by law.

INDEMNIFICATION

You agree to indemnify and hold harmless Alpine Executive Transportation LLC, its owners, employees, and drivers from any claims, damages, or expenses arising from your violation of these Terms or misuse of our services.

WEBSITE USE

You agree to use our website only for lawful purposes. You may not attempt to interfere with the proper functioning of the website, access it through automated means without permission, or use it to transmit harmful code.

INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, and design elements, is the property of Alpine Executive Transportation LLC or its licensors and may not be copied, reproduced, or used without permission.

THIRD PARTY SERVICES

Our website may use third party tools for booking, payment processing, and contact forms. Your use of these tools may also be subject to the third party provider’s own terms and policies.

GOVERNING LAW

These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be resolved in the state or federal courts located in Colorado.

CHANGES TO THESE TERMS

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

CONTACT US

If you have questions about these Terms, contact us at:

Alpine Executive Transportation LLC
4535 Thompson Ct
Denver, CO 80216
Phone: (303) 668-8819
Email: alpineblackcar@gmail.com